Terms of service

Welcome to Cladessence! By accessing or using our website, you agree to be bound by the following terms and conditions ("Terms of Service").

1. Use of the Site

You must be at least 18 years old to purchase our products or use our services. By using this site, you represent that you are at least 18 years old.

2. Orders and Payment

All orders placed through our site are subject to product availability and our acceptance of the order. We may require additional verification for credit card orders to prevent fraud. Payment must be received before we can process your orders.

3. Shipping and Handling

We aim to process and dispatch all orders within 48 hours of receiving them. Shipping times may vary depending on your location and the shipping method selected. Cladessence is not responsible for any delays caused by shipping companies.

4. Returns and Refunds

If you are not satisfied with your purchase, you may return unused items in their original packaging within 30 days of receipt for a full refund. Please note that shipping costs are non-refundable.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Amendments to Terms of Service

Cladessence reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site after any changes indicates your acceptance of the new Terms of Service.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which Cladessence is established.